Instructions for CraigsPoster Pro (CLS App Manager)

Install

Installing CLS App Manager

The tricky part of the installation for some it seems is simply the activation of the plugin in the Firefox extensions menu following the installation. Just follow the instructions in the activation tab to overcome this issue. To be able to install our Craigslist Software, you will be required to install Firefox 38 first and only this version, our software doesn’t work with any other version, so don’t experiment or imagine these are just out-dated instructions, this page has been updated in 2018. Simply follow all of our directions in order please to avoid confusion during the set up and maintenance of your craigslist software. Our CraigsPoster Pro is all managed by a Firefox Plugin called CLS App Manager.

CLS App Manager Windows Installation:

Our PC software is designed to work with Firefox 38 only.

*note: This product does not work with XP any longer.

1) Install Firefox 38.

2) Download the installer program from our download link or visit the Download page. Then in your Firefox tool bar find it by going to Tools>> Downloads.

3) You will need to exit all programs now, this includes your browsers.

4) Log in as administrator (important!!), and while you are still connected to the internet, click the installer’s icon to install our program.

5) Run the installer application and enter your membership details (*Install right over top of old software if it exists), the login information for your members area, the email address you signed up with, and your members password. You were sent a welcome note when you signed up, the email address that this note was sent to is your membership address. *Reset your CLS password here if you have already forgot it.

6) Once you have completed your installation, please restart your system. You do not get multiple installs, you get one installation unless you have purchased a multi license with multiple installations. Once you have successfully installed the software, our security will not allow you to install it again. You can however use the Update feature to restore it as often as you like. You will need to read and follow the instructions in the following tabs to activate & authenticate your new software.

7) Activate the CLS App Manager Firefox Plugin. After installation of our software, it is likely that the CLS App Manager plugin is disabled in Firefox by default. A Firefox Upgrade or re-installation can also result in disabled plugins. Simply navigate to the “Tools >> Add-ons>> Extensions” and the CLS App Manager plugin will be found there. Enable it if it is not already, and restart Firefox.

8) Authenticate the CLS App Manager. When you first click the red Ghostbusters icon on the Firefox toolbar, you are asked for your CLS credentials. Once you enter the correct username / password combo you created (when you registered by purchasing the software), the icon changes to red from gray and you are ready to use our software as intended. Reset your CLS password here if you have already forgot it.

Lost your password? Cannot log into your software? Please enter your username / email address. You will receive a new password link via email.

Activate

Activate your CLS App Manager plugincustomize

Firefox installs often with the top menu invisible. To show this menu go to any of of the Firefox icons in the toolbar and right click it. Click Menu Bar to expose this menu. Please use the menu bar at the top of Firefox (right click the download arrow in the Firefox toolbar and activate the Menu Bar if it’s not there by default) Go to Tools>> Add-ons>> Extensions: and find our CLS App Manager Add-on and activate it and restart.

If you just cannot figure out the Menu Bar setting for some reason, you can alternatively download this Add-on checker program, and double click it to access the Extensions area of Firefox, where our software installs itself.

extensions menuIn the Firefox Menu Bar, navigate to the “Tools >> Add-ons” and you will see the App Manager just underneath the Extensions tab. That is where we install and manage the specific Apps. If the drop down menu on the tool bar says no apps are active, this is because you are not on the proper craigslist page, and all our apps deactivate when you are not on the applicable craigslist page they were designed for.

After installation of our software, it is likely that the CLS App Manager plugin is disabled by default. A Firefox Upgrade or re-installation can also result in disabled plugins. Simply navigate to the “Tools >> Add-ons>> Extensions” and the CLS App Manager plugin will be found there. Enable it if it is not already, and restart Firefox.

Our software installs for all profiles in the main program directory. It cannot just disappear unless you remove it. If you remove the software, you need to repurchase it to get a new license. If you declined to set a restore point in your own system like we warn you to in multiple places, you may have issues of this nature.

If you would like to see a video to show you how to find your Craigslist Software software and activate it, click here: https://www.youtube.com/watch?v=fOlhmuQZsJw

Authenticate

Authenticate your CLS App Manager

You can login to 3 different areas of our system with your CLS credentials. Our website (your account), your installer and the software itself. None of these have anything to do with the other except that we use the same credentials. To turn on the application you will simply enter your credentials when you are prompted as you turn it on from the Firefox Toolbar as illustrated below.

In addition to activating the plugin outlined in the activation tab, you must also have your CLS App Manager toolbar icon switched to active to use the software. The ghost icon pictured far left below must be in an active state, not grayed out and disabled.

toolbar1

The red ghost icon below shows the active state with CLS Software ready for first use!

toolbar2

When you first click the red Ghostbusters icon on the left, you are asked for your CLS credentials. Once you enter the correct username / password combo you created (when you registered by purchasing the software), the icon changes to red from gray and you are ready to use our software as intended.

If you set your Firefox to not remember History, or set your privacy settings to not accept cookies, this will likely be the cause. However, if more than 180 days have elapsed since your purchase, your license has expired, this may also be the reason. To be clear, if you have purchased your software before Wednesday the 25th of October, 2017 it will not update or authenticate. Please ensure that you are using the correct username Prometheus

54.198.134.104

Last Updated – CraigsFlagger Last Updated: April 8, 2018

Membership – Ghostbusters Full Member

Update

Update your CLS App Manager

*Our installers always fetch the most current updated version, as does our built in CLS Restore / Update feature. You don’t need to contact support to update and or restore your software as often as you like.

*Mac users do not have an update feature built in.

Our software comes with a built in update / repair feature. You can access this feature anytime during your license period, if you had a bad windows crash etc, simply running our update / repair tool will repair your software from any system issues. There is no need to ask us, or contact support to maintain your own software completely. If however, your update features don’t exist because you changed computers or operating systems, you will need to visit the store for a replacement. You get one installation on one machine once only which also embeds an unlimited update feature. After that, you always have your update / repair program in your program directory to resolve anything you might need. This feature is also how we control the license on your system. The updater verifies your license is still valid as you update or restore your software without any intervention required from our team.

You will need to enter your membership credentials, your username and password to install or update your craigslistsoftware products. If you do not remember your credentials, you were sent a welcome email when you purchased the software. This email address is your Member’s username . You chose your password. If you cannot remember your site password, please reset it here.

We will be addressing any defects in our software as fast as possible. If Craigslist changes their site for any reason, we cannot predict this and it will take just a bit of time for us to adapt to their new code. We appreciate your patience when this occurs, your welcome to drop us a quick note if your software stops functioning, we will put your report on the desk of our software crew if it is a craigslist update that caused the issue. If craigslist has not changed anything, then it is your system with the fault, and you may use the built in update feature. You will not be charged for the updates, this is free of charge for 6 months.

Windows only ~ Update link is in your program directory, just click it for the latest version of your flagger to be installed into your system. You need not contact support. Your updater will function for 180 days from date of purchase.

Mac only ~ You can find your update in your account under “My Account >> My Downloads”. This is where we will be putting them when they are ready for download. Contact us if you need an update and you don’t see one in your downloads page.

If you need more information about the CLS Restore / Update feature, it is found on the Updates Page.

Support

CLS (Craigs List Software) Support

Edit Delete RepostSoftware developers and tech support personel use specific terms such as Download, Install, Activate and Authenticate by which to describe in which mode you are interacting with the software. You cannot call every function downloadin. First, you Download the software, then you Install it, then you go into Firefox and Activate it, then you turn it on in the toolbar by Authenticating it. We need to agree upon these terms to communicate with you effectively. If you have actually downloaded and installed the software but cannot find it because you didnt activate it in Firefox settings, or have activated it, but cannot use it because you didnt turn it on in the toolbar by authenticating it, then you didnt review the instructions in the preceeding tabs correctly or completely. There are only really a couple of solutions to remedy nearly everything. Reset forgotten passwords, and restore / update the software. If you managed to get past the installer, the CLS Restore / Update feature is already built into your program directory. If you suspect your software is not working, you can update it any time.

Please do not assume you can find the software unless you review the “Activate” tab and make sure it has been activated, its built right into Firefox and you will not see it unless you activate the plugin and follow all associated instructions.

For general inquiries, please fill out the contact form and we will respond shortly. Usually we can get to it right away, but due to the large volume of customers and our own varying schedules, we must ask a little of your patience.

To avoid confusion, please include your payment email, which is also your username and your order number so we can find you in our system and respond quickly. We need you to include your username, which is your PayPal email you signed up with for your security, to make sure we are dealing with the person who paid for the software.

Please Do not remove the software for any reason, if you do, we can not replace it for free. If you have any issues you cannot overcome via resetting password or using the CLS Restore / Update feature, you need to contact support. If you removed it anyway, you need to visit our store and buy a new copy. Our license is for ONE INSTALL ONLY, as all our clients agree to during the installation. We are very upfront about this and very strict about our policy. This is why it is important for you to create a System Restore Point (Right Now) the moment all of your software is installed and operational, and take care of your system.

Instruction Quick Guides:

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