Have you been locked out of your:

  • online account
  • software installer / updater
  • toolbar software authentication

You may have forgotten your CLS Password.

Lost your password? Cannot log into your software? Please enter your username / email address. You will receive a new password link via email.

This password gives you access to the members area, and is the same password that activates your software as well. Reset it as often as you need to, please do not ask us to do it for you, our support staff does not do that. If you cannot log into your software, ensure you have your Firefox history setting to remember history.